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コメント Defects

  • poppit6年前#1970997Well Kotobukiya has a US branch so if I were you I would try to contact them about the missing part (www.kotous.com/...). I feel like I've heard of people getting replacements for their figures from them.

    I emailed them and they said I have to take pictures if her box with the figure inside showing it's missing an arm BUT I have to email Hobby Search first >.<" since the Japan branch has to deal with defects, not the US branch. So I'm replying back to Koto and emailing HS this afternoon.
    6年前
    :O
    6年前
    katsudon Play-Along Tsukkomi
    The figure was missing an arm? I could have sworn that Koto's quality control was better than that... Just email them and explain what happened, I'm sure they'll send a replacement or something
    6年前
    yokha6年前#1970935If its just a paint transfer I can live with it, but a missing arms?? What? That was a biggest defect, just try email koto maybe you can get a refund or replacement..
    She better be able to, since it's new and all.
    6年前
    Well Kotobukiya has a US branch so if I were you I would try to contact them about the missing part (www.kotous.com/...). I feel like I've heard of people getting replacements for their figures from them.
    6年前
    If its just a paint transfer I can live with it, but a missing arms?? What? That was a biggest defect, just try email koto maybe you can get a refund or replacement..
    6年前
  • コメント数:6
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