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コメント Defected figures part 2

  • Bloosica6年前#1991481That's too bad. While you got a discount for the damaged figure, what are you really gonna do with a product that is missing a piece? It would have been better to fully refund you and take the figure back. Or at least had you return it and send you a new one if they still had some in stock. Sorry to hear, but at least one of the figures turned out with a happy ending.

    Hobby Search was going to send me a new one free of charge but Hitagi was sold out :c

    To be honest, I really hate this character. I have her to complete the monogatari series of my collection. Collecting wise, I really don't care for her but when I need to sell her, I feel like no one owuld want her >.<
    6年前
    Wow, that sucks. >:(

    If you don't mind doing stupid things.

    View spoilerHide spoilerWrite a letter, hand written btw, and attach it with the figure's box.
    Then mail the defective figure and the letter to Kotobukiya's office or headquaters.
    Be like, "Thanks, I didn't know what to do with a figure missing an arm so here's your figure back."


    Sorry about your dilemma, I don't think straight when I encounter problems and I can't imagine the madness I'll be in if that had happened to me. :(
    6年前
    Stalking Loli hunter
    Wow, I was pretty sure they'd be able to ship that one arm... Didn't they even tell you why, instead of "oh, we can't help"? ): That really sucks.
    I'd understand if they said they have no replacements left for it, or something like that, but... Ah, well. At least that's not her only display option!
    6年前
    Shinigamiyoko heart reinforce
    Glad GSC came through for you, but that's awful about Koto. Since your Hitagi is new, it definitely seems to be Koto's fault that she's missing an arm, and you'd think they would admit the mistake and give you a refund or a replacement. Missing an entire arm is not something that can be easily overlooked D:
    6年前
    That's too bad. While you got a discount for the damaged figure, what are you really gonna do with a product that is missing a piece? It would have been better to fully refund you and take the figure back. Or at least had you return it and send you a new one if they still had some in stock. Sorry to hear, but at least one of the figures turned out with a happy ending.
    6年前
    theyasminshow Militant Missionary
    Terrible. You'd think with all the localized branches they could give better support.
    6年前
  • コメント数:6
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