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コメント Shop Kindness

  • Eccmy7年前#1779455I dunno for Amiami since I've never had to deal with their customer services, but I don't understand your beef against Hobby Search. I've had a couple of customer contacts with them, and they always answered my questions and requests nicely, in detail, and quickly (they've always replied within 24 hours).

    I don't have anything against HS o.o I order mostly from them for everything....

    Last time I had to contact them though it took them a few days to reply when I contacted them on a working Monday...

    To be honest, I've only ordered like goodies from Amiami, while all my figures are preordered from HS.
    7年前
    Kitty2two7年前#1779415Even then, if it's just a marketing strategy, it's better then not saying anything to your customers. If more people heard of how nice Amiami(or any other company) they would be more prone to buy. To be honest, Amiami and HS have only one thing going for them, cheap prices and maybe the point system. I was really wary of buying from both and I still am.
    If another shop opened with just as cheap prices with a nicer customer service, people would hop on them over HS and Amiami...


    I dunno for Amiami since I've never had to deal with their customer services, but I don't understand your beef against Hobby Search. I've had a couple of customer contacts with them, and they always answered my questions and requests nicely, in detail, and quickly (they've always replied within 24 hours).
    7年前
    figureitout7年前#1779369it's more like market research dressed up as being nice

    Even then, if it's just a marketing strategy, it's better then not saying anything to your customers. If more people heard of how nice Amiami(or any other company) they would be more prone to buy. To be honest, Amiami and HS have only one thing going for them, cheap prices and maybe the point system. I was really wary of buying from both and I still am.

    If another shop opened with just as cheap prices with a nicer customer service, people would hop on them over HS and Amiami...
    7年前
    it's more like market research dressed up as being nice
    7年前
    Its nice to see but for stores like AmiAmi, I suspect they just have to large a customer base to give personal service.
    7年前
  • コメント数:15
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