Global shipping/customs Probs
This group aims to hear and solve the shipping problems of all the anime merchandise collectors worldwide.Please join and make it a successful initiative.
To our more experienced members, please feel free to open a new thread, specific to your country, should there be none and share your experience, be it buying from outside your country or shipping to members into other countries.
To our more experienced members, please feel free to open a new thread, specific to your country, should there be none and share your experience, be it buying from outside your country or shipping to members into other countries.
フォーラム12
- レス数:1 • Started by overpricedplasti 1ヶ月前
- レス数:4 • Started by mercelia 1ヶ月前
- レス数:0 • Started by Samcampoverde 1ヶ月前
コメントコメント数:24
Unfortunately you're right that there's nothing that can be done. I believe their time frame is 120 days which have passed which is what makes this so odd. Unfortunately, with little faith Japan Post or the company is going to pay this out and only one month left I can file a PayPal claim in..I kind of have to decide now if I wait it out and take my chances on either the company or Japan Post doing the right thing and losing my only opportunity to file with Paypal or burning the bridge down and going through PayPal. PayPal allows 6 months from the time of the transaction and the parcel took forever to even hit the US before the US lost it once it was in their care. I wish PayPal allowed more than 6 months, especially with international parcels but they don't.
That's why I was asking if anyone has ever actually had any success with a Japan Post claim because the other information I've seen has suggested no one has ever won a case even on a very provable missing mail claim. So I'm here hoping SOMEONE can shed a tiny ray of hope but I don't think it's terribly likely. But I can't be out $600 like this. But burning this bridge also means I lose all the other preorders I have with this company. It's a very lose-lose-lose situation.
I see. Well, there's only so much you can do. Idk if you've been nagging the seller to go in turn nag at Japan post about this but there's nothing else that can be done. Maybe Japan post are waiting the maximum amount of days for an item to be considered lost for them to refund you? Idk what the policy for such matters from the store you bought is, but maybe they can offer you some kind of partial refund in case all else fails? The only other option is to burn that bridge entirely and file a PayPal claim.
Yes. They did file the claim. And Japan Post is just ignoring it.
Have you contacted the store you bought it from about this? If there is a problem with the shipped item they need to file the claim on your behalf.
Air small packet, to track in your country, enter the tracking number at a postoffice page. That should work too.
Also, you can use the tracking feature on the figure, if you add the it to your collection, there is one field, where you can enter the tracking number. Once saved, it redirects to the appropriate tracking page.
Tracking can take a couple days sometimes before it updates.Thank you! :D
Depending on the shop, they usually send you an email with tracking information and a link to the Japan Post page.
Air small packet, to track in your country, enter the tracking number at a postoffice page. That should work too.
Also, you can use the tracking feature on the figure, if you add the it to your collection, there is one field, where you can enter the tracking number. Once saved, it redirects to the appropriate tracking page.
Tracking can take a couple days sometimes before it updates.